When it comes to music, Spotify is my go-to app; I have already downloaded thousands of tracks for such a small amount each month. Spotify playlist maker app. While the app is well-maintained and timely updated, there are still problem that may occur here and there. Such is the case with some of our readers that own Samsung Galaxy S8 units (and actually other phones as well). According to some, Spotify started crashing on its own without apparent reason while others said the app closes after an attempt to log in. While it may be just a minor problem and probably temporary, if you often listen to music through the app, you need to address the problem as soon as possible.
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In this post, I will walk you through in troubleshooting your Galaxy S8 with Spotify app that keeps crashing. We will try to rule out every possibility until we can determine what the problem really is, then we will be able to formulate a solution that may fix the problem for good. So, if you’re one of the owners of this device or having similar issues, then continue reading as this post may be able to help you one way or another.
Spotify App Keeps Crashing Android
How to fix Spotify app keeps crashing and freezing on Android? Method 1: Restart your Android phone. Whenever you face such kind of problem in accessing Spotify app or any other apps. Method 2: Clear cache and data of Spotify app. Whenever you come across app related issue then once you should. How to clear cache and data of Spotify. From the Home screen, swipe up on an empty spot to open the Apps tray. Tap Settings Apps. Find and tap Spotify. Tap Clear cache. How to fix your android spotify app following flickering, crashing and restarts. #spotify #appcrash #HOW2. These steps should get you back up and running: 1. Turn your WiFi off. Wait 30 seconds, then switch it back on. If that doesn’t work, try restarting your router. If you’re using a data connection, check you have enough data allowance (although we recommend using WiFi if. Make sure Spotify.
Before anything else though, if you have other issues with your device, then visit our troubleshooting page for we have already addressed several common problems with this phone. Odds are that there are already existing solutions to your problems so just take time finding issues that are similar with yours. If you can’t find one or if you need further assistance, feel free to contact us by completing our Android issues questionnaire. Please provide us with as much information as possible so that it would also be easier for us to troubleshoot the problem. Don’t worry as we offer this service for free, so all you have to do is give us sufficient information about the problem.
How to troubleshoot Galaxy S8 with Spotify app that keeps crashing
The following are practical troubleshooting procedures you can try to fix the problem with your phone so that you can continue using the app you’re currently having issues with…
Restart your phone – if this problem occurred for the first time, try to reboot your phone first because there’s always a possibility that this issue is caused by a minor glitch in the system. Take a little time pressing and holding the power key to restart your device and open Spotify the moment it becomes active. If the problem remains, try doing the forced reboot to refresh the phone’s memory. Press and hold the volume down and power keys together for 10 seconds or more. If the problem continue after this, then move on to the next procedure.
Close Spotify and open it again – tap the Recent button to display all recently used apps and then close Spotify or all of the apps. Then, try to open Spotify to see if it would still crash and if it still does, move on to the next procedure.
Clear cache and data of Spotify – this will reset the app back to its default settings or configuration and if the problem is with the app only, then this would be enough to fix it. You may lose some files but they’re not really that important because only the files you downloaded using Spotify and other files used by the app will be deleted. If you’ve downloaded pictures or videos from your account, you can download them again once the problem is fixed. If the problem, however, continues after doing this then you have to move on to the next method.
Uninstall Spotify and reinstall it – there are times when new firmware updates may cause issues like this and it’s more of compatibility issues between the app and the firmware. You may be able to fix it by updating the app but the best thing to do right now is to uninstall the app from your phone to remove all its associations and then reinstall it by downloading the app from the Play Store again. You can be sure that you’re using the latest version of the app if you did this.
Ask friends if they’re experiencing similar issues – a couple of weeks before I wrote this article, Spotify broke down for a few hours affecting millions of users worldwide. Such problems occur from time to time and you may not be able to use the app but if that’s really the case, then the problem will be fixed after a few hours. That’s the reason why you need to ask your friends who are also using Spotify if similar issues also happen to their phones. If it’s widespread, you don’t have to do anything but if it only happens to you, the problem is with your phone. The next procedure may help.
Phone App Keeps Crashing Android
Backup your files and reset your phone – this is your last resort and it’s the most effective when it comes to problems with apps. However, make sure you backup your files and data first especially those that are stored in your phone’s internal storage as they will be deleted. After which, run your phone in recovery mode and reset your device to fix this problem.
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Here are the step-by-step instructions on how to do the troubleshooting procedures I mentioned above…
How to clear cache and data of Spotify
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > Apps.
- Find and tap Spotify.
- Tap Storage.
- Tap Clear cache.
- Tap Clear data and then tap OK.
- Reboot your phone.
![Spotify app keeps crashing android windows 10 Spotify app keeps crashing android windows 10](/uploads/1/3/3/9/133918927/813803967.png)
How to uninstall and reinstall Spotify
- From a Home screen, touch and swipe up or down to display all apps.
- From a Home screen, navigate: Settings > Apps.
- Tap App Manager.
- Locate then tap Spotify.
- Tap UNINSTALL.
- Review the notification then tap OK to confirm.
- Reboot your phone to refresh it’s memory and other connections.
- From a Home screen, touch and swipe up or down to display all apps.
- Tap Play Store.
- Type ‘spotify’ in the search box.
- Select Spotify then tap Install.
- To continue, review the required app permissions then tap Accept.
How to the Master Reset
- Turn off the device.
- Press and hold the Volume Up key and the Home key, then press and hold the Power key.
- When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
I hope that this guide can help you one way or another. If you have other concerns you want to share with us, feel free to contact us anytime or leave a comment below.
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by Jenefey AaronUpdated on 2019-07-25 / Update for Fix Android
App crash is a common thing on Android phones, most of the time it can be fixed but other times app may have bugs memory leak issues which can't be solved on user's end. Those kinds of crashes are only fixable by developers. I will cover how to fix Android apps keep closing unexpectedly, you can try the solutions given below to fix app crash Android.
Part 1: Repair Android System to Fix Apps Keep Crashing on Android -100% success
Why do my apps keep crashing Android? This can be caused by many reasons such as corrupted os, inadequate storage space. No matter for what reasons, Tenorshare ReiBoot for Android provides one tap solution to repair Android system to fix app crash problems with 100% success.
Step 1 Launch ReiBoot for Android after installing and connect your Android device to your computer via USB cable. Click on 'Repair Android System'.
Spotify Keeps Crashing Iphone
Step 2On the following screen, you have to click on 'Repair Now' button.
Step 3Enter your device information such as brand, series, model, country and carrier, and click on the 'Next' button to download the firmware package appropriate for your device.
Step 4When the downloading is done, on the screen, click on 'Repair Now' button. A pop-up message will appear where you have to click on 'Continue' button.
Step 5Following the on-screen instructions and perform the action required accordingly. After repairing, you will receive the message 'The repair process is completed'. Spotify template html free.
Part 2: Other Common Tips to Fix Android Apps Keep Closing Unexpectedly
There are also some other ways that proves to work for fixing apps crashing on Android phone. Follow our guide and have a try.
1. Restarting your Phone
Yes! You read that pretty right, this may sound simple enough to work but trust most of the time app crash issues are solved by simply restarting your phone. This happens due to a number of reasons, when your device stays on for a long time like 2 or 3 weeks, background services and some apps start to use a large portion of your phone's RAM. Android memory manager(LMK) takes care of memory most of the time but the problem is more likely to occur on low to mid-end devices. Restarting your phone will clear all the apps clogging memory and fix apps freezing and crashing on Android device. It is a good idea to restart your phone after a week because it may sound silly but it will keep your Android device healthy.
2. Clearing App Cache
Another reason why your app may be crashing is insufficient cache space or corrupted cache, Almost every app use cache memory to save some of its data. More importantly, if you are using any app very often then it may start to misbehave after a week or two. Cache data is stored in the form of chunks, device with low speed, internal memory may perform sluggishly due to the overhead of reading huge cache. Many users have reported that clearing cache fix crashed apps on Android devices. This is how you can simply clear app cache:
- Open Settings on your phone
- Navigate and find Apps section in your settings and tap on it
- Now a list of apps will be shown, find the app you want to clear cache and tap on it
- Now find the button saying clear cache, if you have latest Android OS then clear cache will be in storage menu of app
Once you have cleared the cache, your problem will be more likely to be solved but its goof to restart the device after clearing the cache.
3. Clearing App Data
This solution is same as clearing cache, the only difference is that you will lose your app configurations. For example, if were logged in the app, you may have to sign in again, it's like running the app very first time after installing it from Play store. Clearing app data is more likely to fix app crash on Android phone. We recommend you to try clearing cache first if the problem persists then clearing app data won't hurt. This is how you clear app data on any android device:
- Open Settings>Apps
- Find and tap desired app
- Tap storage menu and find clear app data button and tap it
4. Updating Apps
Most of the time apps tend to misbehave if they are outdated and face compatibility issues with Android OS or other apps. If your apps are freezing frequently then it is time to check for updates. It is a good thing to update all of your apps as soon new updates hit in, this is how you update apps:
- Open Play store
- Tap three lines icon on top left
- Tap My Apps and Games
- A list of app will be shown having update button after each app that can be updated, selectively update the app or update all apps by tapping Update All app button on top
Spotify App Keeps Crashing Android Windows 10
5. Wiping Cache Partition
If your Android apps are running slow then wiping the partition can fix those slowdowns and sluggishness from your phone but in order to perform wipe cache partition operation, you will need to enter Android recovery mode of your device. Different devices have different key combinations need to be pressed in order to switch into recovery mode. Most of the devices use Power Button and Volume Down keys. This is how you wipe cache partition of your device:
- Turn off your phone
- Now press and hold power key and volume down key
- A menu will be displayed, now follow on screen instruction to log into recovery mode
- Once you are in recovery mode navigate and select Wipe Cache Partition Option using volume keys to move up and down and Power button to select
- Confirm the selection
- Restart your Phone
Spotify App Keeps Crashing Android Ios
Conclusion
Spotify App Keeps Crashing Android App
Now you have mastered how to fix apps keep crashing on Android devices. Hope those solutions are able to cope with your issue. Welcome to share this article with your friends and discuss more methods. Thanks for reading.